{"id":4292399,"date":"2025-11-14T15:42:14","date_gmt":"2025-11-14T14:42:14","guid":{"rendered":"https:\/\/cnm.fr\/?post_type=formation&#038;p=4292399"},"modified":"2026-04-16T07:15:25","modified_gmt":"2026-04-16T05:15:25","slug":"gerer-la-communication-en-situation-de-crise","status":"publish","type":"formation","link":"https:\/\/cnm.fr\/en\/formation\/gerer-la-communication-en-situation-de-crise\/","title":{"rendered":"G\u00e9rer la communication en situation de crise"},"parent":0,"template":"","domaine-formation":[29],"partenaire-formation":[610],"parcours":[],"class_list":["post-4292399","formation","type-formation","status-publish","hentry","domaine-formation-communication","partenaire-formation-mazette"],"acf":{"id_galaxy":442,"in_parcours_only":false,"img_illus":"","img_illus_titre":"","temoignage":null,"intro_form":"","prochaines_sessions_text":"","famille":"","public":"Tous les professionnelles et professionnels, salari\u00e9es et salari\u00e9s du secteur culturel.","modalite_controle":"Mise en situation avec production d\u2019une strat\u00e9gie et d\u2019\u00e9l\u00e9ments de langage.","pre_requis":"Aucun. Il est n\u00e9cessaire que les participantes et participants soient \u00e9quip\u00e9s d\u2019un ordinateur pour le bon d\u00e9roulement de la formation.","suivi_et_evaluation":"Bilans \u00e0 chaud et \u00e0 froid.","info_complementaire":"Cours enrichi sur plateforme ENT.","document_remis":"Attestation d\u2019assiduit\u00e9.","moyen_pedagogique":"M\u00e9thodes actives mobilisant la ludop\u00e9dagogie et des mises en situation th\u00e9\u00e2tralis\u00e9es.\r\n\r\nSupports multim\u00e9dias, Travaux pratiques : exercices individuels et collectifs, Acc\u00e8s \u00e0 des ressources en ligne, Formation dispens\u00e9e en pr\u00e9sentiel","libelle":"G\u00e9rer la communication en situation de crise","objectif":"Comprendre les m&eacute;caniques d&rsquo;une crise, \r\nAppr&eacute;hender les strat&eacute;gies qui permettent d&rsquo;y r&eacute;pondre et les m&eacute;thodes pour les pr&eacute;venir du point de vue de la communication, s&rsquo;approprier les outils pour y faire face.\r\nIdentifier les liens entre la communication et la sph&egrave;re juridique.\r\nD&eacute;velopper son agilit&eacute; argumentaire et sa vision strat&eacute;gique.","duree_j":"3","duree_h":"21","min_personne":"5","max_personne":"12","cout_inter":"735.00","visible_online":true,"frequence":"","materiel_pedagogique":"","url_fiche_produit":"","image_fiche_produit":"","codecpf":"","autre_ref":"21\/11\/2025","produit_partenaire":[],"programme":"<p class='MsoNormal'><strong><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Crise : de quoi parle-t-on ?<\/span><\/strong><\/p><ul style='margin-top: 0cm;' type='disc'><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>D&eacute;finitions et typologies<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Natures et cycles des crises<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Effets, enjeux et strat&eacute;gies de r&eacute;ponse<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l3 level1 lfo1; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Sp&eacute;cificit&eacute;s du secteur culturel<\/span><\/li><\/ul><p class='MsoNormal'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'> <\/span><\/p><p class='MsoNormal'><strong><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Anticiper - Comment se pr&eacute;parer ?<\/span><\/strong><\/p><ul style='margin-top: 0cm;' type='disc'><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l4 level1 lfo2; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>&Eacute;laboration d&rsquo;une matrice des risques<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l4 level1 lfo2; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Cartographie des parties prenantes<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l4 level1 lfo2; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Mise en place d&rsquo;une cellule de crise<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l4 level1 lfo2; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Cr&eacute;ation de documents socles<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l4 level1 lfo2; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>&Eacute;laboration de protocoles et organisation de la d&eacute;l&eacute;gation<\/span><\/li><\/ul><p class='MsoNormal'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'> <\/span><\/p><p class='MsoNormal'><strong><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>&Eacute;valuer - La crise est l&agrave; : les premiers r&eacute;flexes<\/span><\/strong><\/p><ul style='margin-top: 0cm;' type='disc'><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Reconstitution de la chronologie des faits<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Analyse de l&rsquo;impact, identification des enjeux et zones sensibles<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>D&eacute;tection des zones de tension \/ les points chauds<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l2 level1 lfo3; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Suivi m&eacute;diatique et num&eacute;rique : mesurer le &laquo; bruit &raquo; (social listening)<\/span><\/li><\/ul><p class='MsoNormal'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'> <\/span><\/p><p class='MsoNormal'><strong><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>R&eacute;agir -Mobilisation op&eacute;rationnelle<\/span><\/strong><\/p><ul style='margin-top: 0cm;' type='disc'><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Activation de la cellule de crise<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Anticipation de sc&eacute;narios de r&eacute;ponse<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>D&eacute;finition de la strat&eacute;gie et de ses &eacute;tapes<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>&Eacute;laboration des &eacute;l&eacute;ments de langage et posture<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Prise de parole : qui communique, comment et via quels canaux<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l1 level1 lfo4; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Organisation des relais : alli&eacute;s, porte-paroles, ambassadeurs<\/span><\/li><\/ul><p class='MsoNormal'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'> <\/span><\/p><p class='MsoNormal'><strong><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Ajuster - Retours d&rsquo;exp&eacute;rience<\/span><\/strong><\/p><ul style='margin-top: 0cm;' type='disc'><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l0 level1 lfo5; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Analyse des &eacute;carts entre le pr&eacute;vu et la r&eacute;alit&eacute;<\/span><\/li><li class='MsoListParagraph' style='margin-top: 0cm; margin-bottom: 0cm; mso-list: l0 level1 lfo5; tab-stops: list 36.0pt;'><span style='mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: Calibri;'>Identification des freins rencontr&eacute;s<\/span><\/li><\/ul><p style='margin-top: 0cm; margin-bottom: 0cm; text-align: justify;'>     <img src='https:\/\/client.logiciel-galaxy.fr\/new_forma_formations\/image\/image_1763735113254_0.jpeg' alt='image_1763735113254_0.jpeg' width='209' height='209'><\/p><p class='MsoNormal' style='margin-left: 35.4pt;'><br><\/p>","programme_pdf":4292860,"programme_deux":"<p><br><\/p>","formateurs":"C\u00e9line Rousseau (Mazette)","intervenants":null},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - 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